Planitopia’s Website Privacy Policy

Last Updated: January 2026

1. Introduction

Planitopia.ai (“Planitopia,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario laws.

This policy applies to all visitors, users, and registered account holders of Planitopia.ai.

2. Information We Collect

Information You Provide Voluntarily

We may collect personal information including:

  • Name, email address, and phone number
  • Property addresses and land details submitted for review
  • Uploaded documents (e.g., surveys, sketches, plans)
  • Account credentials
  • Billing and payment details (processed by third-party providers)

Automatically Collected Information

We may automatically collect:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and usage data
  • Cookies and similar tracking technologies

3. How We Use Your Information

Your information may be used to:

  • Provide property-related informational reports and services
  • Communicate with you regarding your account or inquiries
  • Process transactions
    Improve our platform and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud or misuse of the platform

4. Consent

By using Planitopia.ai, you consent to the collection, use, and disclosure of your information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions.

5. Disclosure of Information

Planitopia does not sell personal information.

Information may be disclosed to:

  • Service providers (hosting, analytics, payment processors)
  • Professional partners only where required to deliver a requested service
  • Regulatory or legal authorities when required by law
  • All third parties are contractually required to protect your information.

6. Data Storage and Security

Information is stored using reasonable administrative, technical, and physical safeguards. Data may be stored on servers located inside or outside Canada, subject to applicable privacy laws.

7. Retention

We retain information only as long as reasonably necessary to fulfill the purposes described or to meet legal obligations.

8. Your Rights

You may request access to or correction of your personal information by contacting us using the details below.

9. Cookies

Cookies are used to improve functionality and analytics. You may disable cookies via your browser settings; however, some features may be limited.

10. Third-Party Websites

Planitopia.ai may link to third-party websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this policy periodically. Continued use of the site constitutes acceptance of any changes.

12. Contact

Planitopia.ai
Email: normanfranks@rogers.com
Ontario, Canada